Frequently asked questions

Answers to common questions about Mercury Pulsar — our modules, pricing, and integration.

General

What is Mercury Pulsar?

Mercury Pulsar is an integrated B2B platform with four modules: Mercury Traffic (player acquisition), Gaming CMS (brand management & analytics), MercuryEngage (player retention & CRM), and Mercury Channel (affiliate program & payouts). One unified system for the complete player lifecycle.

Who is Mercury Pulsar for?

Mercury Pulsar is designed for gaming operators (social casinos, sweepstakes, iGaming), multi-brand holding companies, game providers (RGS platforms), and affiliate networks. Any business in the gaming ecosystem benefits from better player acquisition, attribution, and retention.

How does Mercury Pulsar differ from competitors?

Most platforms focus on one piece: acquisition OR retention OR analytics. Mercury Pulsar integrates them with a unified player ID and real-time event flow — one place to capture, route, retain, and pay the partners who send players.

What is your pricing model?

Mercury Pulsar uses a hybrid model: a platform-access fee plus a revenue share aligned to operator volume. No per-player seat charges. (Exact terms are set per engagement.)

Integration & technical

How long does integration take?

Basic integration (registration + event flow): typically 2-4 weeks. Full integration (attribution, analytics, campaigns): 4-8 weeks. We handle the heavy lifting; your engineers point players to our APIs.

Do you offer an API?

Yes. RESTful APIs for player registration, event ingestion, campaign triggers, and reporting, plus a tracked redirect + HMAC-verified postback for conversions. Documentation and SDKs are provided.

What is your uptime target?

Mercury Pulsar runs on serverless infrastructure with auto-scaling and managed Postgres. Enterprise engagements include dedicated support and a status dashboard.

Can Mercury Pulsar handle high volume?

Yes. The platform is multi-tenant and built to scale per tenant, with idempotent, money-safe conversion handling so traffic spikes never double-count.

Support

What support do I get?

Starter: email support. Pro: a dedicated support team and shared channel. Enterprise: a dedicated account manager and on-call support.

Do you provide implementation services?

Yes. Our team handles architecture design, API integration, data migration, campaign strategy, and post-launch optimization on Pro and Enterprise tiers.

Can I see it first?

Yes — there is a live, no-login demo of the reporting dashboard. Reach out for a guided walkthrough of the full platform.

What is the minimum commitment?

Month-to-month for Starter. A 12-month term for Pro (with a discount). Enterprise terms are negotiable.

Still have questions?

Our team is here to help. Get in touch for a personalized demo or consultation.